Agent Information

Indemnity Format

Please download our indemnity format from below link:-

Download indemnity format
Delivery Order Processing Requirements:

For Delivery Order processing we require the below documents:-

  • Consignee Identification – if an individual Passport or ID and if a Company, then Incorporation Certification.
  • KRA PIN Certificate for Kenyan Consignees.
  • Endorsed Original Bill of Lading – endorsed by the consignee as well as clearing agent – signatures must match identification documents.
  • Indemnity letter in format provided.
  • Deposit slip confirming payment.
  • Port Pass Copy of Agent Collecting Documents.
New Clearing Agents Requirements:

For new clearing agents registering with us – we shall require the following documents to set your up on our system.

  • Introduction Letter confirming who will be dealing with your company, and the port pass copies for those dealing with your company.
  • Directors ID and KRA PIN Certificates.
  • Company KRA PIN Certificate.
  • Company Incorporation Certificate.
  • Valid Customs Agent License.
  • Valid KIFWA Certificate
C11 Requirements:

Depending on the type of correction required, different documents are needed and in this respect we request that you contact us to advise you on what will be needed.